Which term describes the act of making incomplete comparisons about policy terms to mislead a policyholder?

The term that describes the act of making incomplete comparisons about policy terms to mislead a policyholder is known as twisting. Twisting occurs when an insurance producer emphasizes certain aspects of a policy while neglecting or misrepresenting other critical features, leading potential clients to make decisions based on misleading information. This practice is generally viewed as unethical and can harm consumers by steering them away from policies that better fit their needs.

Twisting focuses on manipulating information to create an inaccurate impression of policy benefits or features, which ultimately undermines the trust in the insurance process. This form of misrepresentation is specifically problematic because it can lead policyholders to purchase suboptimal coverage or abandon existing policies that may actually serve them better.

Having a clear understanding of twisting is essential for those in the title insurance field, as it helps ensure ethical standards are upheld and protects consumers from deceptive practices.